FAQ

FAQ

At Pisos Pacific, with over 30 years of experience in the industry, we understand how important it is to keep your floors spotless and address all your questions. That’s why we have prepared this comprehensive guide so that you can get to know our products in depth and learn how to care for them so they last for many years.

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Pacific H2O Collection

Pacific H2O Collection

Pacific H2O Collection

Our H2O line is the perfect solution for those looking for an ultra-resistant, easy-to-maintain, and, above all, 100% waterproof floor! It's ideal for any room in your home, even the most demanding ones.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

What is our H2O floor made of?

The H2O floor is an SPC floor, which stands for Stone Plastic Composite. It is a type of luxury vinyl flooring with an ultra-rigid and stable core, composed mainly of limestone powder and polymers. This gives it superior resistance to impacts, deformation, and most importantly, makes it completely waterproof.

What is our H2O floor made of?

The H2O floor is an SPC floor, which stands for Stone Plastic Composite. It is a type of luxury vinyl flooring with an ultra-rigid and stable core, composed mainly of limestone powder and polymers. This gives it superior resistance to impacts, deformation, and most importantly, makes it completely waterproof.

What is our H2O floor made of?

The H2O floor is an SPC floor, which stands for Stone Plastic Composite. It is a type of luxury vinyl flooring with an ultra-rigid and stable core, composed mainly of limestone powder and polymers. This gives it superior resistance to impacts, deformation, and most importantly, makes it completely waterproof.

What makes our H2O line so special?

What makes our H2O line so special?

What makes our H2O line so special?

Why choose Pacific H2O floors?

Why choose Pacific H2O floors?

Why choose Pacific H2O floors?

What are the main benefits of choosing H2O?

What are the main benefits of choosing H2O?

What are the main benefits of choosing H2O?

How should I prepare the folder for the installation of the H2O flooring?

How should I prepare the folder for the installation of the H2O flooring?

How should I prepare the folder for the installation of the H2O flooring?

Is H2O flooring suitable for high-traffic areas?

Is H2O flooring suitable for high-traffic areas?

Is H2O flooring suitable for high-traffic areas?

Can H2O be installed over existing floors?

Can H2O be installed over existing floors?

Can H2O be installed over existing floors?

Does H2O flooring require acclimatization before installation?

Does H2O flooring require acclimatization before installation?

Does H2O flooring require acclimatization before installation?

Is H2O flooring comfortable to walk on?

Is H2O flooring comfortable to walk on?

Is H2O flooring comfortable to walk on?

How does H2O compare to laminate or traditional vinyl?

How does H2O compare to laminate or traditional vinyl?

How does H2O compare to laminate or traditional vinyl?

Is H2O flooring suitable for radiant floor heating?

Is H2O flooring suitable for radiant floor heating?

Is H2O flooring suitable for radiant floor heating?

What considerations should I have if installing H2O flooring over radiant heating?

What considerations should I have if installing H2O flooring over radiant heating?

What considerations should I have if installing H2O flooring over radiant heating?

What is the warranty on H2O floors?

What is the warranty on H2O floors?

What is the warranty on H2O floors?

Care and Maintenance

Care and Maintenance

Care and Maintenance

The care of your H2O floors is extremely simple. By following these steps, you will keep them looking new:

Daily and Routine Cleaning:

  • Sweep or vacuum frequently: Remove dust, dirt, and debris with a soft-bristle broom or a vacuum cleaner with a brush.

  • Always sweep or vacuum before mopping.

  • Damp Mopping: Use a damp mop with water and a pH-neutral cleaner. You can use more water than on a wood floor, but still avoid excessive puddling, as moisture between the floor and the subfloor can harm the latter. No rinsing is necessary afterward.

Spill and Stain Management:

  • Clean immediately: The waterproof nature of SPC allows spills not to penetrate, but it's best to clean them as soon as possible with a clean cloth.

  • For stubborn stains: A little mild detergent dissolved in water is usually sufficient for most stains.

Additional Protection:

  • Felt protectors: Place felt or plastic protectors on the legs of all furniture to prevent dragging and scratches.

  • Doormats at entrances: Use doormats at all entry doors to trap dirt, dust, and moisture before they enter the house.

  • Avoid rubber-backed rugs: Some rubber backings can react with vinyl and cause discoloration over time. Opt for rugs with latex or natural fiber backings.

What NOT to use or do:

  • Avoid: Abrasive cleaners, wax-based products, polishes, cleaners with strong solvents or ammonia. These can damage your floor's finish.

  • Do not use steam mops unless your product's specifications expressly allow it, as extreme heat can affect the adhesive or material.

  • Do not drag heavy objects without adequate protection (e.g., carts with soft wheels, wood or cardboard sheets underneath).

  • Beware of direct sun exposure: In areas with large windows that receive intense direct sunlight for long periods, it is advisable to use curtains or UV protectors to avoid excessive heat buildup, which could lead to slight expansion or discoloration over the long term.

We hope this guide is very useful for choosing and caring for your floors. If you have any other questions or need personalized advice, don't hesitate to contact us. We're here to help you find the perfect floor for your home!

Services

We have professional installers, experts in wood and flooring installation.

We also have a team of consulting professionals and specialized trainers in the sale and installation of wood floors.

We have a presence in different countries.

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Services
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